My Redfish14 cracked between the seat and the scuppers. Heritage has a production run of Redfish 14 next week and will make a new one for me. Becky Myers at Heritage has been very good about standing behind their boat.
Before I get a replacement boat I must show that the defective boat has been destroyed.
I stripped the boat of hardware before cutting it up. Then I took a skill saw and cut it apart in small enough chunks to dispose of. While cutting up the boat I examined the crack area from the inside out and I sort of see what happened. The third picture shows a support foam strip put in to firm up the deck area. But notice that the foam is rectangular while the surface is curved. It is that unsupported curved area where the cracks formed. Heritage might head off future cracks were they to form fit a slightly broader piece of support foam. This would eliminate the large gap you can see here and a broader support in the seat area might be appropriate.
Harriet Ingraham at Fairhope Boat has been great as has Matt Cowley at backcountry. However, this highlights why it is best to buy from your local dealer. I bought my last two boats from Harriet and am glad I did. Fairhope Boats owns Pensacola Kayak and Sail.
0 comments:
Post a Comment